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Have a question about DetectThat? Need help with integration? Our team is here to help you get the most out of our API.
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💬 General Support
Questions about your account, billing, or general inquiries.
support@detectthat.com🔧 Technical Support
API integration help, technical issues, and developer questions.
tech@detectthat.comSend us a Message
Frequently Asked Questions
How quickly do you respond to support requests?
We typically respond within 24 hours for general inquiries and within 4 hours for technical support during business hours.
Do you offer phone support?
Currently, we provide support via email. Enterprise customers can schedule dedicated support calls.
Can I get help with API integration?
Yes! Our technical team can help with integration questions, provide code examples, and troubleshoot issues.
What about enterprise pricing?
Contact our sales team for custom pricing, volume discounts, and enterprise features like SLA and SSO.
Need Help Right Away?
Check out our documentation and API playground for immediate answers.